Contact Us

If you have any questions about seafood product details, order consultation, wholesale prices, shipping policies, customized procurement and business cooperation, please feel free to contact us. Our professional customer service team will respond to your inquiries within 24 working hours and provide you with thoughtful and professional service support.
Official Contact Details
Trade Name: FRASER OVERTON
Phone Number: +64 21 574 8263
Email Address: info@fralife.shop
Physical Address: FRASER OVERTON, 22 Colombo Street, Cashmere, Christchurch 8022, New Zealand
Business Hours (NZ Local Time)
Monday - Friday: 9:00 AM - 6:00 PM
Saturday & Sunday: Off duty
We warmly welcome global retail orders, bulk wholesale cooperation and business negotiation. Please contact us via email or phone, and we will reply and follow up your demand as soon as possible.

Frequently Asked Questions

Quick answers to common questions

How can I track my order?

Tracking details will be emailed to you after your order is dispatched. If you need help, please use the contact form above.

What is your return policy?

Please review our Refund Policy for eligibility, timeframes, and return instructions.

Which payment methods do you accept?

Available payment methods are shown securely during checkout and in the footer of our store.

How can I contact you?

Send us a message using the contact form above and our team will respond as soon as possible.